In Order To Return A Product Please Write To Us At Sleep@Mymorningowl.Com Within One Hundred Calendar Days From The Date Of Delivery of Your Mattress. We Will Assist You In Returning The Product To Us. We Will Arrange To Have The Product Collected From The Original Delivery Point Indicated At The Time Of Purchase. However, If The Original Delivery Point Has Changed, Then The Customer Will Have To Bear The Shipping Charges. The customer has to pack the mattress in the extra sack provided at the time of delivery of the mattress. Please use tape to seal the package. The logistics team is not responsible for packaging or unpackaging the mattress. When Placing A Request For Returning A Product, The Customer Agrees That Our Decision In The Matter Of Approving Or Rejecting A Refund Is Final, Conclusive And Binding On The Customer.
Once your return is received and inspected and found to be in order, we will send you an email to notify you with confirmation regarding receipt of the return. We will also notify you regarding the approval or rejection of your return request. Once a return has been approved a refund will be processed, and a credit will automatically be applied to the original mode of payment used at the time of purchase. It will take approximately 14 business days for the refund to reflect in your account.
In case of returns of order placed using No Cost EMI payment option, the interest part borne by the company is deducted at the time of refund.
A transaction attempted by the customer using our Site, which does not result in a confirmed order will be deemed to be an unsuccessful transaction. In such a situation if the customer is charged for the said transaction, the amount charged would be reversed (i.e. refunded to the customer) within 14 business days from the date you notify us about such transaction.
These conditions are governed by and construed in accordance with the laws of the Republic of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the Courts at Kerala.
|I have ordered a full latex 8" mattress with Morning owl after browsing online and based on user reviews. The journey of customer experience/engagement started right immediately after I have placed the order. The team was very professional and equally very customer friendly in interacting with me and clarifying all the doubts and requirements. Read more I have received the product before even the committed date and the product was awesome. The Latex Magic : One should understand that most of us spend almost one-fourth of our life span in sleeping and just think about how comfortable it should be. Often people ignore this factor and spend lakhs/crores on interiors and exterior decoration. A pure latex mattress can do wonders and give you sound and deep sleep. Eventually, you may end up sleeping more hours than what you do now if you are not sleeping sufficiently for your age. If you are wearing apple watch, the sleeping pattern will let you know how the quality of sleep is improved with this mattress. While I already have pure latex mattress from another famous brand for my kids, this one from Morning owl created a distinctive difference in terms of comfort and joy of sleeping.|
|I had a great experience with MorningOwl. The mattress is really comfortable and it gives the perfect back support. I would recommend this mattress for anyone who is experiencing back pain and has a trouble in sleeping !|
|After a lot of research I was able to decide on Morning Owl mattress’s and I would totally recommend it to anyone who’s is about to spend on a mattress. The mattress is great and delivers on every aspect it promises. The service is hassle free as well.|
|Purchased a ortho latex mattress in march 2019. Has been fully satisfied with the mattress. It has helped in a lot in the consistent back pain issue which I had. Mattress quality also is excellent and I would definitely say that it is absolutely worth the money.|
|All 4 Ps of marketing (Product, Place, Price and Promotion) are very good. But the best part is the 5th "P" - which is the "People" - the team behind the show. Very honest and highly customer centric. Would recommend to everyone. Thank you.|
|I have been getting a good nights sleep almost everyday since I bought this mattress. The best thing about this mattress is that it behaves similar to memory foam wherein it takes the shape of your body and doesn't force you exert a lot of pressure when you turn sides in your sleep.|
|After researching multiple latex mattress companies, we decided to try morning owl, and are not the least bit disappointed. Happy to get a non-toxic, comfortable mattress that I expect to last a long time.|
|Unmatchable comfort & superior back support. Using this product since last 6 months and it's really maximized the Sleeping Comforts.|
|Very comfortable and pretty awesome. Kudos to the morning owl team for providing such quality product!|
P8/138, Mankombu Kara,Moonnilavu Village.
Kottayam, Kerala, India 686586.