Morning Owl offers a 100-nights trial for mattress sold on the website or by authorized distributor. If a customer is not satisfied with the mattress, he or she should contact customer service within 100 calendar days from the date of purchase. The company will pay for the return shipping cost, provided the mattress is returned from the original delivery destination. If the mattress is returned from a different location, the customer will bear the differential shipping charge
The company reserves the right to change or withdraw the 100-night trial program at any time.
Note: The customer cannot request for the return prior to 30 days of usage. However, research shows that one must use the mattress for 45 days as a body takes a minimum of the aforementioned days to adjust to a new mattress.